Shipping & Return Policy
Shipping & Handling Charges are free for all domestic orders, all states within the USA.
Our processing time for each order may vary.
If the product that you ordered is not on pre order please allow 3-7 business days to receive.
If the product that you ordered is on "pre-order" or awaiting to be restocked it will require a 2-3 week processing time prior to shipping out. The product's description online will identify if the product is a pre-order or not.
However, if your order contains multiple items on pre-order items and on hand items they will ship out all together after the processing time for the pre-order item is completed. If you need an item by a certain day, please consider the processing time required for most items before ordering or contact our support team for help.
After your order has been shipped and you receive your email with the tracking number please allow 3-7 business days for US delivery. Please keep in mind that during holidays or launches & restocks, this time may vary.
We want you to absolutely love your suits purchased from The Butterfly Era. We know online shopping can be tricky so we’re here to help. We offer exchanges and store credits on FULL price bikinis. Feel free to contact us via email or DM on instagram if you have any styling or sizing questions before completing your purchase.
Eligibility for Exchanges
- All exchanges must be postmarked within 14 days of delivery.
- Items must be unwashed, unworn, and unsoiled.
- All Tags and hygiene strips must be attached and untampered with.
- Items must be returned in original packaging (Butterfly bag)
- All clearance/sale items are FINAL SALE, no exception.
- We do not offer price adjustments to any items that are now on sale.
- All items purchased using promotional codes over 20% off are FINAL SALE.
- Please note we are not responsible for losses or damages during transit.
All of our bikinis are quality controlled, however, in the unlikely event of a faulty item, please contact us at firstname.lastname@example.org
The Butterfly Effect Era